Most people post content, respond to a few comments, and move on. That’s fine if you’re just casually using LinkedIn, but if you’re here to build your brand and attract business, your comment section is as important as the post itself.
Engagement isn’t just about acknowledging feedback—it’s an opportunity to boost visibility, create conversations, and attract the right people to your network.
And yet, so many people handle it the wrong way. Some ignore comments altogether. Others reply with one-word answers. And worst of all? Some get dragged into negative debates that hurt their reputation rather than enhance it.
This week, I’m breaking down exactly how to handle comments on LinkedIn—both the positive and the negative—so that you get maximum value from every post.
Dealing With Negative Comments and Trolls
LinkedIn is one of the best social platforms for business because, compared to others, it has relatively few trolls. But they still exist. And when they show up in your comments, they can derail your post fast.
Here’s how to handle them:
1. Decide if the comment is a genuine disagreement or just trolling. Not all negative comments are bad. Some challenge your ideas in a way that sparks interesting conversations. If you can back up your argument with facts and stay professional, these discussions can actually increase engagement and position you as an authority.
But then, there are the real trolls—people who exist only to argue, provoke, or attack.
2. Never respond emotionally. It’s easy to get defensive, especially if someone is misrepresenting what you said. But reacting in the moment almost never works in your favour. Take a breath. Step away if needed. Remember: Your response isn’t just for them—it’s for everyone else watching.
3. Choose your response strategy.
Ignore & block. If the person is just looking for attention, don’t feed them. Block and move on.
Diffuse & redirect. Politely acknowledge the comment but shift the conversation in a more productive direction.
Engage & challenge (strategically). If you’re up for a debate and the conversation has value, go for it. Just be sure it benefits your brand.
And whatever you do—don’t let someone else control the narrative on your post. If needed, you can always delete a toxic comment.
How to Maximise Positive Engagement
Handling trolls is one thing, but what about positive comments? Most people just reply with a simple “Thanks!” or “Appreciate it!” and leave it at that. Big mistake.
1. LinkedIn rewards meaningful conversations. The LinkedIn algorithm favours posts where the comment section turns into a conversation. If you respond to a comment and get a response back, your post gets shown to more people—especially within that commenter’s network.
2. Aim for 3 replies deep. For every comment you get, try to extend the conversation to at least three interactions.
Commenter: “Great insights on LinkedIn engagement!”
You: “Thanks! Do you have a specific engagement strategy that’s worked well for you?”
Commenter: “Yeah, I’ve found that asking open-ended questions gets the best results.”
You: “That’s a great point! I’ve noticed that too. Have you seen any changes in engagement trends recently?”
Boom. You’ve just maximised visibility on that post, without extra effort.
This week on MarketPulse: Pros & Pioneers Podcast, we welcome Hilary Lewis !
Join us as Hilary shares her remarkable journey from beauty and real estate to corporate finance, revealing insights on building trust and creating an authentic brand that resonates with clients.
From subtle sales techniques to overcoming imposter syndrome, this episode is a must for anyone looking to stand out in a crowded market.
If you want to hear the challenges and wins other business owners face in marketing their business, or the expert advice of industry leaders and marketing experts, then you should probably catch MarketPulse: Pros & Pioneers Podcast!
You can find us on all good podcast directories, and on YouTube.
Turn Engagers Into Connections
One of the biggest missed opportunities? Not connecting with the people who engage with your posts.
When someone likes or comments on your content, they’ve already shown interest in what you have to say. That means they’re far more likely to accept a connection request.
Action step: Once a week, go through your most engaged posts. Identify anyone who fits your ideal client profile and send them a connection request.
You don’t need to pitch them. Just say something simple like: “Hey [Name], I noticed you engaged with my post about [topic]. Great to be part of your network!”
Now, they’ll start seeing more of your content—and when the time is right, they’ll think of you.
Your Homework for This Week
Engage deeper. Pick one post, and instead of just replying with short answers, ask follow-up questions.
Track your top engagers. See who consistently comments or likes your posts—then connect with them.
Handle negativity wisely. If a troll shows up, take a breath, choose a strategy, and control the conversation.
The work doesn’t stop when you hit “Post.” The real magic happens in the comments.
The Secret to Turning Comments Into Clients
Most people post content, respond to a few comments, and move on. That’s fine if you’re just casually using LinkedIn, but if you’re here to build your brand and attract business, your comment section is as important as the post itself.
Engagement isn’t just about acknowledging feedback—it’s an opportunity to boost visibility, create conversations, and attract the right people to your network.
And yet, so many people handle it the wrong way. Some ignore comments altogether. Others reply with one-word answers. And worst of all? Some get dragged into negative debates that hurt their reputation rather than enhance it.
This week, I’m breaking down exactly how to handle comments on LinkedIn—both the positive and the negative—so that you get maximum value from every post.
Dealing With Negative Comments and Trolls
LinkedIn is one of the best social platforms for business because, compared to others, it has relatively few trolls. But they still exist. And when they show up in your comments, they can derail your post fast.
Here’s how to handle them:
1. Decide if the comment is a genuine disagreement or just trolling. Not all negative comments are bad. Some challenge your ideas in a way that sparks interesting conversations. If you can back up your argument with facts and stay professional, these discussions can actually increase engagement and position you as an authority.
But then, there are the real trolls—people who exist only to argue, provoke, or attack.
2. Never respond emotionally. It’s easy to get defensive, especially if someone is misrepresenting what you said. But reacting in the moment almost never works in your favour. Take a breath. Step away if needed. Remember: Your response isn’t just for them—it’s for everyone else watching.
3. Choose your response strategy.
Ignore & block. If the person is just looking for attention, don’t feed them. Block and move on.
Diffuse & redirect. Politely acknowledge the comment but shift the conversation in a more productive direction.
Engage & challenge (strategically). If you’re up for a debate and the conversation has value, go for it. Just be sure it benefits your brand.
And whatever you do—don’t let someone else control the narrative on your post. If needed, you can always delete a toxic comment.
How to Maximise Positive Engagement
Handling trolls is one thing, but what about positive comments? Most people just reply with a simple “Thanks!” or “Appreciate it!” and leave it at that. Big mistake.
1. LinkedIn rewards meaningful conversations. The LinkedIn algorithm favours posts where the comment section turns into a conversation. If you respond to a comment and get a response back, your post gets shown to more people—especially within that commenter’s network.
2. Aim for 3 replies deep. For every comment you get, try to extend the conversation to at least three interactions.
Commenter: “Great insights on LinkedIn engagement!”
You: “Thanks! Do you have a specific engagement strategy that’s worked well for you?”
Commenter: “Yeah, I’ve found that asking open-ended questions gets the best results.”
You: “That’s a great point! I’ve noticed that too. Have you seen any changes in engagement trends recently?”
Boom. You’ve just maximised visibility on that post, without extra effort.
This week on MarketPulse: Pros & Pioneers Podcast, we welcome Hilary Lewis !
Join us as Hilary shares her remarkable journey from beauty and real estate to corporate finance, revealing insights on building trust and creating an authentic brand that resonates with clients.
From subtle sales techniques to overcoming imposter syndrome, this episode is a must for anyone looking to stand out in a crowded market.
If you want to hear the challenges and wins other business owners face in marketing their business, or the expert advice of industry leaders and marketing experts, then you should probably catch MarketPulse: Pros & Pioneers Podcast!
You can find us on all good podcast directories, and on YouTube.
Turn Engagers Into Connections
One of the biggest missed opportunities? Not connecting with the people who engage with your posts.
When someone likes or comments on your content, they’ve already shown interest in what you have to say. That means they’re far more likely to accept a connection request.
Action step: Once a week, go through your most engaged posts. Identify anyone who fits your ideal client profile and send them a connection request.
You don’t need to pitch them. Just say something simple like: “Hey [Name], I noticed you engaged with my post about [topic]. Great to be part of your network!”
Now, they’ll start seeing more of your content—and when the time is right, they’ll think of you.
Your Homework for This Week
Engage deeper. Pick one post, and instead of just replying with short answers, ask follow-up questions.
Track your top engagers. See who consistently comments or likes your posts—then connect with them.
Handle negativity wisely. If a troll shows up, take a breath, choose a strategy, and control the conversation.
The work doesn’t stop when you hit “Post.” The real magic happens in the comments.
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